“It is the policy of STC Industrial Contracting to provide quality work, services, and products that meet or exceed the expectations and requirements of our clients. STCI is committed to continuous quality improvement through involvement of all personnel and clients, in a systematic, logical process, to continually improve our work practices and procedures.”

The aim of our quality management system is to ensure that:

• We deliver a quality service to maintain excellent customer relations
• Customer satisfaction remains inherent to our business
• Our customer’s requirements have been fully understood and met
• All work is carried out consistently to a defined standard
• We have the skills and resources to fulfil our customer requirements
• Our staff are fully trained and involved in quality improvement
• We strive to continuously improve our systems and procedures
• We only use services that meet our own quality assurance standards
• A professional approach to customer interface is maintained at all times
• Any complaints are dealt with efficiently and within an acceptable time period

Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow and long into the future.

From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business.

STCI maintains registered quality control programs through the Canadian Welding Bureau (CWB) and the Technical Safety Authority of Saskatchewan (TSASK).